Our Team

Dedicated To Your Security & Peace Of Mind.

Customer care team at My Alarm Center

Customer Care

Our Call Center is staffed with experienced and knowledgeable service representatives who are happy to troubleshoot your issue over the phone. Customer Care Representatives receive extensive training and are required to have significant industry experience to better serve your needs. The Customer Care Team can be contacted by telephone at 866-484-4800 or by email, whichever is most convenient for you.

Customer Service Hours:
8am-8pm EST / 7 Days a Week

Service technicians at My Alarm Center

Service Technicians

My Alarm Center prides itself on providing our valued customers with locally based service technicians who are professional, experienced and know your neighborhood.

Central monitoring station for My Alarm Center

Central Monitoring Station

The Central Monitoring Station provides the lifeline between you and safety in the event of an emergency 24 hours a day, 7 days a week. They are your direct connection to the police, fire department and paramedics.